Buyer Support Hub
Frequently Asked Questions
Clear answers to common questions regarding products, proforma quotes, minimum order quantities, and business verification.
1. What products does Bilal Exporters supply?
Bilal Exporters supplies industrial sponges (machine, belt, round, wiping stick), ceramic finishing consumables (rubbing stones, stamp E), diamond drilling & grinding tools, cleaning scouring pad rolls, agricultural solar Zatka machines, and factory PPE.
2. How can I request an official proforma quotation?
Use our interactive Request a Quote builder or email your specifications directly to info@bilalexporters.com.
3. Which details are required for a sponge or tool enquiry?
Please provide the target product name/SKU, target dimensions (length, width, thickness/diameter), required foam density or abrasive grit grade, target quantity, and delivery destination.
4. Are product sizes and densities customizable?
Yes. Cut-to-size sponge profiles, circular roller dimensions, and specific silicon carbide rubbing stone sizes are available subject to production batch minimums.
5. How do I confirm machine compatibility?
We recommend reviewing our technical specification tables and requesting a test sample batch prior to placing high-volume plant orders.
6. What is the Minimum Order Quantity (MOQ)?
MOQs vary by category. Standard catalogued items have lower thresholds while custom-sized sponges or specialized diamond bits are quoted per batch run.
7. Can I request a physical product sample?
Yes. Physical samples can be dispatched for machine testing. Sample delivery terms are detailed in your initial quotation response.
8. Are listed marketplace prices current?
Old marketplace listing prices are indicative only. All binding unit costs, freight charges, and applicable GST taxes are provided exclusively via a dated official proforma invoice.
9. What packaging options are available?
Products are packed in moisture-resistant polybags, 5-ply corrugated export master cartons, and stretch-wrapped pallets where required for bulk transport.
10. Does Bilal Exporters handle international enquiries?
Yes. We welcome international B2B inquiries and can arrange export documentation and freight forwarding estimates.
11. Where is Bilal Exporters located and what is the GSTIN?
We are located at B No. 422/61/2, Bhakhariya, Cinema Road, Prantij, Sabarkantha, Gujarat 383205, India. Registered GSTIN is
24ALNPB8644H1Z0.
Have an Unanswered Question?
Contact our sales team directly for immediate assistance.